Frequently asked questions
FAQ
Answers to common questions about training, remote support, orders and the current demo store setup.
How does a course work?
Each course combines structured content, concrete examples and optional support to clarify blocking points.
Are courses remote?
Yes. Support can be provided by phone, video call, Microsoft Teams or another suitable video conferencing tool.
Which formats are available?
Courses may be sold as a full pack or by individual module when the course is split into parts. The formats shown in the store are currently demo content.
Is it suitable for beginners?
Yes. Courses are designed to progress step by step, with practical explanations and an adaptable pace.
Do I need to install anything before starting?
Most paths only require a computer, an internet connection and the software relevant to the topic. Specific prerequisites will be listed on each course page.
What happens after payment?
The order is recorded and access or follow-up information is sent by email depending on the product purchased.
Can I ask for help?
Yes. FormationPack emphasizes human support to answer questions and solve practical situations.
How long do I have access to the content?
Exact terms are specified for each course or communicated after order when the format requires it.
Why can a promo code be required?
During the demo and testing phase, FormationPack may restrict orders to people with a valid code to avoid unintended purchases.
Can I get an invoice?
Yes. Payments are processed through Stripe and an invoice or proof of purchase can be requested if needed.
Is the store already publicly open?
The store currently shows demo content and is used to validate the flow before full commercial opening. Some administrative information and offers may still change.